Confirmed Service Customer
My Service Agent Mike was excellent...took good care of me...however, whoever is washing the cars needs to do a better job...my truck didn't even look like it had any washing to it...windshield still had a ton of bugs on it...also, the service tech that replaced the cabin filter didn't test ofter install...I had to come back the next day to get it looked at it again and a leaf or object fell in and it sounded like a helicopter when internal fan was on high...then when the truck was returned back to me, there were extra screws left on my console...the tech had to come back out to replace them in and secure it...pay more attention to detail...I still trust Yates with my vehicles...would like to see more care...BTW the transport drive Juan was excellent...
Stephen N.
LAVEEN,
AZ
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.
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